HELP WITH YOUR ORDER
Do I need open an account in order to shop with you?
No, you don't need to. You can make purchases and check out as a guest everytime. However, by setting up an account with us, it will allow you to order without having to enter your details evey time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.
How do I/create an account?
Step 1: First go to the Swag of India official website, i.e.
“www.SwagofIndia.com”
and then click on the “Signup” button as shown in the image below.
Step
2: In
the next step, you need to provide your mobile number to continue
further.
Step
3: After a while, you may receive an OTP (One time password) for user
validation.
How do I order?
To place an order, please follow these steps:
1. Select the product you'd like to buy and 'Check Availability at' your
preferred
pincode
2. Add products to your cart or just hit 'Buy Now'
3. Choose or 'Add delivery address'. Use a preferred payment mode and
confirm the
order
I have problems adding items to my shopping cart
Your inability to add items to cart may be remedied by adjusting the settings on your web browser so that cookies are enabled. Just to clarify, a web browser is the means by which you use the Internet. Examples of web browsers: Internet Explorer, Mozilla Firefox, and Google Chrome.
How do I pay for my orders?
You can choose to pay for an order using any of the below methods:
• Cash on Delivery
• Net Banking
• Gift Card
• PhonePe Wallet
• Visa, MasterCard, Maestro and American Express Credit or Debit cards
issued in
India and 21 other countries
Can I amend and cancel my order?
Please make sure you have checked your order and delivery details before you
place
your order.
Once you have placed your order and it is passed to our distribution centre,
we
can't make any changes or cancel your order. This includes changing the
delivery
option, delivery address and payment method.
If you've ordered something you no longer want, you can return most items
for a
refund once you’ve received your order. Some exclusions apply, such as
personalised
items. For more information on our Returns Policy.
I have a discount code, how can I use it?
•To copy the code, browse through the latest deals and press 'Show Coupon
Code.' In a
new tab, the Swag of India shop page will open.
•Shop as usual and paste the code you just copied.
•Savings will be expressed on the total of the cart instantly.
•Shop, save working coupons.
How will I know if my order is confirmed?
An e-mail & SMS will be sent once you've successfully placed your order. We'll also let you know as soon as the seller ships the item(s) to you along with the tracking number(s) for your shipment(s). You can track your orders from the 'My Orders' section on your Swag of India account.
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HELP CENTER
Got a question? Look no further. Browse our FAQs or submit your query here.
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